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How to Report a Security Vulnerability

Security researchers, consultants and others who believe they may have found a potential security vulnerability in a Johnson Controls security product or building product should report their concern to our Product Security Incident Response Team (PSIRT) through email at productsecurity@jci.com.

For more details on our approach to vulnerabilities please visit the Building Products Vulnerability Reporting page.

Those working directly on behalf of a Security Products customer should also notify their local Security Products representative.

Johnson Controls has established these protocols to better protect our customers and honor the trust they put in us. Upon receiving a report of a vulnerability, Johnson Controls will take immediate action to investigate the potential security concern.

Thank you for your partnership with us in creating a smarter, safer and more sustainable world.

 
 
 
 
 
 

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